Privacy Policy

We collect information necessary to perform background verifications and operate our platform:

• Criminal record check data: Full name, date of birth, address history, and government-issued ID information required for database searches.
• Credit check data: Financial identifiers and consent records when credit verification is requested.
• Identity verification data: Government ID documents, photographs, and address verification details.
• Employer and candidate information: Contact details, employment history, reference contact information, and consent records.
• Account and usage data: Login credentials, IP addresses, and platform activity logs.

All collection is done with explicit consent where required by law. We obtain written or digital consent from candidates before conducting any background verification.

We use the information we collect to:

• Conduct criminal record checks, credit checks, reference verifications, and identity verifications as requested by our clients.
• Generate and deliver verification reports to authorized employers.
• Maintain audit trails and consent records for compliance purposes.
• Improve our services, detect fraud, and ensure platform security.
• Communicate with candidates and clients regarding verification status and results.

We do not sell personal information. We use data only for the purposes disclosed at the time of collection or as otherwise permitted by law.

We share personal information only in the following circumstances:

• With the requesting employer: Verification results are shared only with the client organization that initiated the check and obtained candidate consent.
• With verification sources: We transmit necessary identifiers to authorized databases (e.g., criminal record repositories, credit bureaus) to obtain verification results.
• With service providers: We may use Canadian-based subprocessors for hosting, email, and support, under strict data processing agreements.
• As required by law: We may disclose information when required by Canadian law, court order, or to protect rights and safety.

We do not share candidate data with third parties for marketing purposes.

We implement technical and organizational measures including access controls, audit logging, and regular security assessments. In the event of a data breach affecting personal information, we will notify affected individuals and regulators as required by PIPEDA and Law 25.

Under PIPEDA and Quebec's Law 25, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Withdrawal of consent: Withdraw consent where applicable, subject to legal or contractual restrictions.
• Complaint: File a complaint with our Privacy Officer or with the Office of the Privacy Commissioner of Canada (PIPEDA) or the Commission d'accès à l'information du Québec (Law 25).

To exercise these rights, contact us at privacy@safechecker.ca. We will respond within 30 days as required by law.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations (including record-keeping requirements for background checks), and to resolve disputes. Verification reports and consent records may be retained for up to seven years as required by employment and compliance standards.

All data is stored and processed in Canada. We do not transfer personal information outside Canada unless necessary for a specific verification (e.g., international checks) and only with appropriate safeguards and consent.

For privacy-related questions, access requests, or complaints, contact our Privacy Officer:

Email: privacy@safechecker.ca

Address: SafeChecker, Montreal, QC, Canada

SafeChecker is a Canadian company. This policy is governed by the laws of Canada and the Province of Quebec.